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Resetting your dealer clock

Every clock that leaves our factory is aligned and tested to make sure that they are ready to use straight out of the box. However, should the hands have come loose during shipping, or if you've had any repair works done on your clock, you may find that:

1. The hour hand is not pointing directly at the hour markers when the minute hand is at 12.
2. The date does not change exactly at 12 midnight.

This quick guide will help you realign the hands and date in a matter of seconds. Unless you're David Blaine, do note your clock needs to be disassembled before proceeding.

For models with date function
Skip steps 1 and 2 if your clock does not have a date function

1. Adjust the time on your clock in a clockwise direction until you notice the date starting to change. Once the date 'pops' into the next day, stop adjusting immediately.

2. As you can see in the example below, the date 'popped' into position at 11.48pm, which is not what we want.

3. To adjust the hands simply use your fingers to hold the hands and pinch them so that they all meet at the 12 o'clock position.

4. This is what it should look like. All hands pointing directly at 12.

5. As a precaution, gently push down on center of the hands with EQUAL and GENTLE pressure to ensure they are snug and tight. You don't need a lot of force, the key is to be gentle!

6. That's it, you're done!

We'll show you how to start reassembling your clock in the next section of this guide